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Facing the Challenge American University of Beirut logo
“Facing the Challenge is currently an archival type of website. The content on this website has been used during times of crisis in Lebanon in July and August 2006, to assist the AUB community in Lebanon and abroad. All content dates back to that period and is not intended to be up to date. For more information, please send an email to feedback@aub.edu.lb.”


Frequently Asked Questions (FAQ)

+ Faculty and Staff
+ International students, faculty and staff
+ Students
+ Submit a question

Faculty and Staff related questions:

Q:  When are the payroll pay dates?
A: All pay dates will remain as scheduled. Kindly check the following link: http://www.aub.edu.lb/~webcompt/docs/paydates.xls
The July salary went out on July 24 (three days before its scheduled date).

Q: I am a faculty / staff with a dual nationality and I want to leave, what do I get?
A: You will be receiving one thousand U.S dollars of travel advance for yourself and each eligible family member. Said advance will have to be settled against evidence of actual travel expenses.

Q: I am on eleven month contract. I evacuated and I am stuck outside Lebanon. What will happen to my salary?
A: You will be paid your salary up through September 30, 2006.

Q:  I am currently outside Lebanon. What should I do?
A: Kindly report to your supervisor on your contact information and your plans for the upcoming period.

Q: I already evacuated the country. What shall I do with my children's education?
A: Up till now there is no decision. Check back in two weeks or you may register your children on your own expense.

Q: If I need a certificate and I am outside the country?
A: Kindly send an email to hr@aub.edu.lb and we will send you a scanned copy of the certificate.

Q: My resident permit expired what should I do?
A: Kindly send an email to hr@aub.edu.lb and we will arrange for that.

Q: I am a staff who can come to work but my department is closed?
A: Kindly check with your supervisor or ultimately with the Acting Provost Dr. Huda
Zurayk for academic appointments or the Acting President Mr. Geroge Tomey for non-academic appointments.

Q:  What will happen with the medical coverage for employees and their families in Lebanon?
A: 1- All HIP subscribers are eligible to attend to any of MedNet Network Clinics (MNC) situated in various locations in Lebanon, and get the same services and treatment that were offered by UHS on AUB premises.

2- The entire MedNet Pharmacies network in Lebanon is available to all HIP subscribers. Same present procedure of acquiring approval for medication remains applicable.

3- All HIP subscribers are eligible to benefit from a new dental care service.
For more details please check the following link: http://staff.aub.edu.lb/hr/hip_mednet.htm(Printed versions of the above service details, both in English & Arabic, are available at the HIP offices)

4- HIP MedNet ID cards that facilitate getting the HIP service are ready and available to all HIP subscribers and will be distributed when the circumstances allow. However in the meantime, your AUB ID card (and an official ID for the subscriber) can be used to benefit from the new services described above.

5- If you can not get to AUB or MedNet site, please keep the NSSF receipts with you and send them to the HIP office whenever possible.

Q:  How to obtain assistance for facility related services and repairs?
A: You are best serviced by contacting the Physical Plant Help Desk at extension 2015 day or night (24/7) or pphd@aub.edu.lb. This area supports all facility related services to include equipment troubleshooting and repairs, power and steam generation and distribution, transfer, waste disposal, grounds, janitorial, telecommunication and telephone operations.

Energy & Water Conservation!
Due to the unexpected situation we face today, we urge you to conserve water and electricity in order to sustain our critical operations on campus and at AUH.
Turn off all unnecessary lights and air-conditioning systems in offices, classrooms, clinics, and residences.  Raise the temperature setting on the air-conditioning unit/s that you do use to above 24 .  Turn your home, apartment and/or office computer and printer/copier off when not in use.
Restrain from taking long showers and from using excessive hot water.
 

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International students, faculty and staff related questions:

Kindly do the following
1- Provide the university with updated contact information. For international students, kindly contact Caroline Chalouhi at the International Student Services located at the Student Affairs Office. For faculty or staff, kindly contact Human Resources Department. Emergency Contact Information for the above mentioned departments are specified under Emergency contact of this website.
2- Contact your respective embassy to check for their respective evacuation plan.
3- Try to stay on or directly next to the campus.

Q: Are you proceeding with the summer classes?
A: The American University of Beirut is pleased to announce the resumption of the summer 2006 term starting Monday, August 28 and the beginning of classes of the fall semester of the new academic year 2006-07 on September 27, 2006. Please consult the AUB website for details of the updated academic calendar.

Here is the URL for the updated calendar: http://www.aub.edu.lb/challenge/updated-cal.html

International students:
Kindly fill the form below to know your current whereabouts:
www.aub.edu.lb/challenge/iso.html

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Student related questions:

All graduating students, current students and prospective students, please read the message below:
www.aub.edu.lb/challenge/notices/depts/std-20060814.html

Q: Are you proceeding with the summer classes?
A: The American University of Beirut is pleased to announce the resumption of the summer 2006 term starting Monday, August 28 and the beginning of classes of the fall semester of the new academic year 2006-07 on September 27, 2006. Please consult the AUB website for details of the updated academic calendar.

Here is the URL for the updated calendar: http://www.aub.edu.lb/challenge/updated-cal.html

Q: I was accepted for admissions to the fall semester 2006-2007. Are there any changes in plans?
A: Please check the updated University Calendar at the URL below:
http://www.aub.edu.lb/challenge/updated-cal.html

Q: I am a bit confused about the general procedure that we should follow in order to register for the orientations.
A: Please check the updated University Calendar at the URL below:
http://www.aub.edu.lb/challenge/updated-cal.html

Q: I was supposed to take the EEE on the 21st / 22nd of July. What should I do?
A: Check the following link for updates:
www.aub.edu.lb/~weboira/oira_schedule.html

Q: I still need to send some documents to complete my file for registration. When is the deadline to send them?
A: All documents required for registration to the fall semester 2006-2007 may be submitted in September before the registration period.

Q: I did not receive the Admission’s Welcome Package yet. What should I do?
A: You can pick up your welcome package from the Admission’s Office from Monday till Friday between 8:00 AM and 2:00PM. Alternatively, you can download the Welcome package by clicking here.
 

Q: I am accepted for the fall semester 2006-2007; however, because of the current situation in Lebanon, I would like to postpone my acceptance. What are the steps to take?
Undergraduate applicants who are offered admission for the fall semester and who do not register for that semester may be eligible for admission to the spring semester of the same academic year, pending availability of places.

A petition should be submitted to the Office of Admissions by December 15 of the same year. Graduate applicants who are offered admission for a semester and who do not register for that semester may be eligible for admission the following semester pending availability of places. A petition should be submitted, one month prior to registration, to the office of admissions for that purpose. Refer to AUB Website, Facing the challenge, Emergency FAQ, Students.

Such applicants (Graduate and Undergraduate) who wish to register at other recognized universities prior to joining AUB may request transfer of their credits once registering at AUB. Courses comparable to AUB courses that have been satisfactorily completed at other institutions will be given transfer credit only (not grades) pending review by the relevant departments and faculties at AUB. Credits alone may be transferred; grades are not transferable.

Q: When is the registration for Med I students?
A: Kindly check the message below:
http://www.aub.edu.lb/challenge/notices/depts/fmreg1-20060808.html

Q: When is the registration for Med II students?
A: Kindly check the message below:
http://www.aub.edu.lb/challenge/notices/depts/fmreg2-20060808.html

Q:  I wish to be evacuated, what should I do?
A: Kindly send the names of your direct family members including yourself who wish to be evacuated to the Student Affairs office.

Q:  When will the MCAT exam take place?
A: AAMC MCAT informed us of their acceptance to reschedule the cancelled
Lebanon August paper-based MCAT session to a later date, to be agreed on
later depending on the security situation. It can be conducted in late
September, October or even later depending on situation.
Kindly check the message below:
http://www.aub.edu.lb/challenge/notices/depts/oira-20060731.html

OSB Internship Students
1. The situation is the country is not safe, and therefore the OSB and its faculty members do not want to jeopardize the safety of any of our students, and will therefore assume no responsibility or liability of any form for any student insisting on continuing to go around and to attend for and fulfill their internships.

2. AUB has officially decided to "suspend all classes for the summer session until further notice " Hence the summer session is frozen for now.

3. Some students who already started their internship argue that in some areas, continuing to attend for internship remains possible as some employers remain operating and access to them from students' homes remain safe and feasible. Students at their own risk may opt to complete their internships and we will count this PARTIALLY or FULLY toward meeting the requirements. This is 100% optional and the students risk (no liability or responsibility is assumed by OSB). I must say, however, that in case AUB cancelled all registration in the summer and refunded or gave cash credit for students who already paid their summer tuition fees, completing internship (with satisfactory evidence from employer and faculty supervisor) would be approved only after reinstating students in BUSS 245 and after payment/reinstatement of the one credit course. Students should communicate their continued internship with their assigned faculty supervisor to her/his satisfaction.

4. Students who did not start their internship yet, SHOULD not start now as no credit would be permitted.

5. OSB remains committed in the future, once things cool down and AUB decides to resume classes, to reposition its students in internship program hopefully without causing any delay in graduation on scheduled time. Where, where, how and the length remain to be decided in the future.

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Submit a question:

 If your question was not answered please submit your question in the form below and we will get back to you as soon as possible.

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